I still have not got the first will I ordered, and am getting more recent ones still. Anyone still have their old wills outstanding?
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Still waiting for one I ordered that should have arrived 8th August. Otherwise have got the others ordered either same date or later.
p.s. The one I haven't got yet is the one I wanted the most lol.Last edited by Chrissie Smiff; 13-11-19, 08:19.Chrissie passed away in January 2020.
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I am in a circular "chat" about the one they didn't send - they keep telling me to reorder with the correct details, I keep saying I would do but their system will spit it out because they insist it isn't there as it is incorrectly indexed.
I am sending instructions of where to find it including print screens with the same response and anyway why should I have to pay again?
It's taking several days for each reply from them .... anyone else trying to order from the same pages will have the same problem.Caroline
Caroline's Family History Pages
Meddle not in the affairs of Dragons, for you are crunchy and good with ketchup.
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Still waiting for the first one I ordered on the 27th July, due 11th August.
I did receive two I ordered on the 16th August on the 30th October.
ChrisAvatar....My darling mum, Irene June Robinson nee Pearson 1931-2019.
'Take nothing on its looks, take everything on evidence. There is no better rule' Charles Dickens, Great Expectations.
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Originally posted by Chrissie Smiff View PostI wonder what is holding up the ones that several of us ordered earlier? I'm fascinated to know how they are working the system.
Very disappointed with their process and lack of organisation, gives govt agencies a bad name :( Then all govt/;local govt get tarred with same brush.Carolyn
Family Tree site
Researching: Luggs, Freeman - Cornwall; Dayman, Hobbs, Heard - Devon; Wilson, Miles - Northants; Brett, Everett, Clark, Allum - Herts/Essex
Also interested in Proctor, Woodruff
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It's interesting, but frustrating for those still waiting for those early wills, as to why they are taking so long. I ordered 3 on 22 August and 1 on 25 Sept. All arrived between 1 and 6 Nov. I wonder if a batch that arrived on a particular day or a batch of early ones without a folio no. got deleted by mistake? I mean it's really odd they can't find them but we canKat
My avatar is my mother 1921 - 2012
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Oh I do hope they haven't lost them:( The only one I am waiting for is my granddads and I have always fancied seeing that. I was 6 when he died and I remember Mum buying me my first watch, an Ingersoll, and telling me that it was a parting gift from Granddad.Chrissie passed away in January 2020.
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one more arrived today, ordered on 8th October, so still waiting for the last one ordered 24th JulyCarolyn
Family Tree site
Researching: Luggs, Freeman - Cornwall; Dayman, Hobbs, Heard - Devon; Wilson, Miles - Northants; Brett, Everett, Clark, Allum - Herts/Essex
Also interested in Proctor, Woodruff
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As I am still waiting for the one I ordered on the 27th July I used the 'contact us' to send an enquiry.
Got back the standard reply ' We are experiencing very high demand for copies of wills....Blah, blah, blah' the next day! I think they must the standard response on auto reply.
ChrisAvatar....My darling mum, Irene June Robinson nee Pearson 1931-2019.
'Take nothing on its looks, take everything on evidence. There is no better rule' Charles Dickens, Great Expectations.
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24th July still outstanding for me too, along with the one they didn't send the will.Carolyn
Family Tree site
Researching: Luggs, Freeman - Cornwall; Dayman, Hobbs, Heard - Devon; Wilson, Miles - Northants; Brett, Everett, Clark, Allum - Herts/Essex
Also interested in Proctor, Woodruff
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Originally posted by Chrissie Smiff View PostSeveral people seem to keep mentioning 23rd and 24th July orders. I would be wondering if they had a blip in their computers those days if I hadn't received another one that was also ordered on 23rd July at the same time.Carolyn
Family Tree site
Researching: Luggs, Freeman - Cornwall; Dayman, Hobbs, Heard - Devon; Wilson, Miles - Northants; Brett, Everett, Clark, Allum - Herts/Essex
Also interested in Proctor, Woodruff
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last one arrived, from 23rd July...yay, and it was quite interesting tooCarolyn
Family Tree site
Researching: Luggs, Freeman - Cornwall; Dayman, Hobbs, Heard - Devon; Wilson, Miles - Northants; Brett, Everett, Clark, Allum - Herts/Essex
Also interested in Proctor, Woodruff
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