Help please, Yahoo email problems.

have pmd you

[cbcarolyn]

yes link is right - you just create an account, shouldn't be anything to download. not sure why you are getting error.

[Tilly Mint]

I was trying to get it from here...

https://www.google.com/intl/en-GB/gmail/about/

Cloud.......how do I access that?

Please, bare with me, my daughter set this computer up for me and I've never had a bit of trouble until my email played up. All I do is my genealogy and emails.

[cbcarolyn]

There is nothing to download for Gmail it is in the 'cloud'. Not sure where you are, maybe just setting up an address?

[Tilly Mint]

You cannot change recovery details on an account unless you can access it, this is done for security reasons.

Tilly Mint unfortunately I think you need to draw a line under this and consider the yahoo email account as lost.
The best possible advice I can give is to setup two email accounts, ie: one with gmail.com and the other with outlook.com and set each as the other's recovery account.
I would also advise you consider using a password manager such as Keepass or LastPass to manage your logins and any other secure info you may have.

If after 90 days you are then able to access your yahoo account, I would consider this as a bonus, and then set the recovery account details correctly.

Thanks, Tim. I tried to download gmail but I keep getting this............

""502. That’s an error.

The server encountered a temporary error and could not complete your request.

Please try again in 30 seconds. That’s all we know.""

What a pain.......I'll keep trying.

Thanks again

[Darksecretz]

Is this Lastpass free?

Yes Val it is and very good it is too, I no longer have to worry about passwords as LP can generate them for me and they are just letters and numbers so I don't have to remember them.

https://www.lastpass.com/

ooooo

Is this Lastpass free?

Grim I said it was a mad thought

[Grimsqueaker]

Julie she has the right email, but the one she has registered as the recovery, is where the codes are going, but she does not have that email address now.
I have been trying to see if she could change that, and give a current one or phone number, but so far not found anything to help.

You cannot change recovery details on an account unless you can access it, this is done for security reasons.

Tilly Mint unfortunately I think you need to draw a line under this and consider the yahoo email account as lost.
The best possible advice I can give is to setup two email accounts, ie: one with gmail.com and the other with outlook.com and set each as the other's recovery account.
I would also advise you consider using a password manager such as Keepass or LastPass to manage your logins and any other secure info you may have.

If after 90 days you are then able to access your yahoo account, I would consider this as a bonus, and then set the recovery account details correctly.

[Darksecretz]

are you still using firefox? and if it is autofilling your emails etc you can turn that off, it may be that auto fill is putting in a wrong password for your email

https://support.mozilla.org/en-US/kb/control-whether-firefox-automatically-fills-forms

[Darksecretz]

When I thought I was clearing the cache, I was clearing the history, anyway, I cleared all the cache and it got rid of my passwords so I went to firefox logins and passwords and tried to use them to get back into my sites.......but they wont accept the passwords? and I have to sign in here all the time now even though I don't sign out.
Am making a bad scenario for me even worse now.......

Julie, can't I use my usual beginning of email addy with gmail?........sorry if this sounds soft but am very poor with the computer.

Give me a wedding party and I will make the gown, bridesmaids, mothers outfits in a few days.....but the computer

I wish I lived nearer I'd come round and have a look at the computer for you.

I guess if the beginning of your email is something like Tillymint@ whatever then I can't see why if you create a new one you can't use Tillymint@gmail.com or Tillymint@hotmail.co.uk


when you come to this site do you use a bookmark? or do you type it in every time to your browser?

if you use a bookmark, delete it and then type in www.familytreeforum. com into your browser, then put in username/password and tell it to 'remember you' I never log out either, but I have a 'pinned' tabs on my browser that are always there, so I just click on them to goto whichever site I want to visit, be it Ancestry/Facebook/Twitter I just click on a tab.

[Tilly Mint]

When I thought I was clearing the cache, I was clearing the history, anyway, I cleared all the cache and it got rid of my passwords so I went to firefox logins and passwords and tried to use them to get back into my sites.......but they wont accept the passwords? and I have to sign in here all the time now even though I don't sign out.
Am making a bad scenario for me even worse now.......

Julie, can't I use my usual beginning of email addy with gmail?........sorry if this sounds soft but am very poor with the computer.

Give me a wedding party and I will make the gown, bridesmaids, mothers outfits in a few days.....but the computer

[Darksecretz]

Julie she has the right email, but the one she has registered as the recovery, is where the codes are going, but she does not have that email address now.
I have been trying to see if she could change that, and give a current one or phone number, but so far not found anything to help.

Can I use the same email addy if I set up a gmail account, Julie.

I've no idea what's in the inbox, but due to the lock down here, Liverpool,and the North East and the weather and phone signal here, I want to let my kids know we are ok should they email me.

Thanks again.

ahh I just wondered if you tried to get in to your account using Chrome and not firefox.. [just in case there is something amiss with FF browser]

if you aren't sure quite what is in it then I'd just go elsewhere and create a new account say with gmail and then get the recovery set up with your mobile number.
then you can just text your children/friends etc and let them know your new email addy. [and if you do do that then don't forget to change your email on this site too so you'll still get email alerts if someone messages you]

[cbcarolyn]

Can I use the same email addy if I set up a gmail account, Julie.

I've no idea what's in the inbox, but due to the lock down here, Liverpool,and the North East and the weather and phone signal here, I want to let my kids know we are ok should they email me.

Thanks again.

no it will be a new email address, but you can text everyone your new address? it will be "yourchosenname@gmail.com" when you set it up ensure that you put your phone number and that will be a back up if you are locked out. If you signed into chrome, did you create one as part of that?

[Tilly Mint]

I've just had a go and it wont let me set up a new account either, Val. It keeps putting the email addy in I have always used.

Thanks Val.

Tilly I have a mad thought why not set up a new yahoo account ,under that email recovery address you have on yahoo, the one you dont use now, if you know what I mean, not the primary one, then hopefully the codes will come to you. or is that mad

[Tilly Mint]

Can I use the same email addy if I set up a gmail account, Julie.

I've no idea what's in the inbox, but due to the lock down here, Liverpool,and the North East and the weather and phone signal here, I want to let my kids know we are ok should they email me.

Thanks again.

Julie she has the right email, but the one she has registered as the recovery, is where the codes are going, but she does not have that email address now.
I have been trying to see if she could change that, and give a current one or phone number, but so far not found anything to help.

[Darksecretz]

No, Julie. I have tried that but it just brings the "sign in" up again.........am so fed up with it all now

Thanks Julie

Have you got a different email addy that isn't Yahoo that you can use for the time being? I mean if you leave it for 90 days and then try again? It must be something really simple that isn't happening. I have several email accounts and but just use the spare accounts as 'rescue' accounts. So this might be a way that you can go.. say by creating a Gmail account and then you can use your phone for authentication should you ever get locked out...
Is there anything important in your emails that you have to get back into that account?