Hi,
Has anyone here had any problems on Ancestry with using the "quick edit" feature on trees?
I have two computers at home; one is my husband's. We have a wireless router.
I made my trees from my computer. I can't edit since 7 days ago when Ancestry added their winter sales specials and upgraded features on DNA matches.
However, I can make the edits and make trees, etc., on my husband's computer.
I have called repeatedly to Ancestry and they claim the problem is my computer.
There are also a series of numbers at the upper left side of my home page that weren't there until 7 days ago; ditto for a "spinning circle" (loading icon?).
I cut and pasted the numbers and did a search; they see to related to Ancestry's genealogy company that does the software for the trees online.
Any insight/help would be much appreciated.
Has anyone here had any problems on Ancestry with using the "quick edit" feature on trees?
I have two computers at home; one is my husband's. We have a wireless router.
I made my trees from my computer. I can't edit since 7 days ago when Ancestry added their winter sales specials and upgraded features on DNA matches.
However, I can make the edits and make trees, etc., on my husband's computer.
I have called repeatedly to Ancestry and they claim the problem is my computer.
There are also a series of numbers at the upper left side of my home page that weren't there until 7 days ago; ditto for a "spinning circle" (loading icon?).
I cut and pasted the numbers and did a search; they see to related to Ancestry's genealogy company that does the software for the trees online.
Any insight/help would be much appreciated.
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