did a update today now I have a blue screen asking for this, how do I get one thanks
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Windows 10 BitLocker Recovery Key
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Is the affected PC a Dell Val ?
If it is the following may help...
https://www.dell.com/support/article/uk/en/ukbsdt1/sln304584/bitlocker-asks-for-a-recovery-key-every-boot-on-usb-c-thunderbolt-systems-when-docked-or-undocked?lang=en
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If you sign in windows 10 with a microsoft account then you "may" be able to recover the key online - I am not sure since I do not use bitlocker but it's worth a try.
So sign in to your microsoft account, start here https://account.microsoft.com/account . When you are signed in go to the Devices tab and your Windows 10 machine should show. On mine it states Bitlocker Off but I have read that the recovery key is stored in your microsoft account so maybe it is there.
Good luck
David
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Been doing a bit more digging on the Microsoft account. If you go to this site
select the question "How do I recover my Bitlocker Key" and assuming you are not connected to a domain you click the link to Bitlocker Recovery Keys. When you click it there will be security checks which may involve emailing, phoning or texting you a code. Once that is done you get to the saved keys. Amazingly I have two, I had forgotten that I did try bitlocker.
Again good luck
David
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Thanks for trying very kind of you, just been through all my flash drives and the WD Passport, not found it, I did finally get onto the microsoft key recovery and that said I had not stored it there? I'm normally so careful, reckon its in the Desktop but of course I cannot access it.
They are saying I could do a factory reset, but would lose all my stuff? what exactly does that mean , would it mean my dropbox stuff would disappear too?
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A factory reset would remove all the data on the operating system drive including any local copies of your Dropbox files. It should not remove the data from Dropbox and as long as you have your account details you will be able to recover that. Have you checked Dropbox in case you saved a copy of the key online?
David
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Hello Val,
Good Luck with the problem I really think that we should all use a Quill Pen and back to the Postie. We all spend hours sorting these machines out when they are supposed to help save time.
I am just going to post a thread and hope that someone can help.Margaret N
DOGS HAVE OWNERS ~ CATS HAVE STAFF
Researching:- WILBURN from Yorkshire/Kings Lynn, London. NEWMAN from Dover/Reading. DOUGHTY from Portsmouth. ROGERS from Bethnal Green. Rumbelow from Norfolk
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