I have this version running on Windows 10 and thought everything was alright till tonight.
I was copying and pasting people from my full tree into another new one which I intend to share with someone once I have converted it to GEDcom.
I could manage about 4 or 5 different copy and paste actions before the programme hung up and I got the wee blue revolving circle - the same one you get when pages hang on the internet. I had to close down the one file that I could and then close the program. On opening the file again I got 1 of 2 things happen. Either the file would re-open and I would get a message to say the file hadn't closed down correctly and I should carry on and see if all was ok or the file would not open I got a message to say it could not be opened and I would need to open it from a backup. A couple of times opening from a backup worked but when I started copying and pasting again, I was prompted to backup again, even though I had just done it! more worryingly, a couple of times, I got a message that the file had been corrupted and it closed down. Mercifully, everything was still there when I tried again.
I got my new file filled in and then opened another blank one intending to set limited information before importing the one I had just made so that all that showed would be names, birth, marriage and death dates. This is when I discovered the "Contents" menu is totally greyed out as are the menus either side of that. So I can't do what I want.
Does anybody have any idea what is wrong? My pc seems otherwise fine. Is it a Windows 10 thing that I cannot fix? Would reinstalling the program from disc work as I still have it?
Hoping somebody has the answer! Thank you.
I was copying and pasting people from my full tree into another new one which I intend to share with someone once I have converted it to GEDcom.
I could manage about 4 or 5 different copy and paste actions before the programme hung up and I got the wee blue revolving circle - the same one you get when pages hang on the internet. I had to close down the one file that I could and then close the program. On opening the file again I got 1 of 2 things happen. Either the file would re-open and I would get a message to say the file hadn't closed down correctly and I should carry on and see if all was ok or the file would not open I got a message to say it could not be opened and I would need to open it from a backup. A couple of times opening from a backup worked but when I started copying and pasting again, I was prompted to backup again, even though I had just done it! more worryingly, a couple of times, I got a message that the file had been corrupted and it closed down. Mercifully, everything was still there when I tried again.
I got my new file filled in and then opened another blank one intending to set limited information before importing the one I had just made so that all that showed would be names, birth, marriage and death dates. This is when I discovered the "Contents" menu is totally greyed out as are the menus either side of that. So I can't do what I want.
Does anybody have any idea what is wrong? My pc seems otherwise fine. Is it a Windows 10 thing that I cannot fix? Would reinstalling the program from disc work as I still have it?
Hoping somebody has the answer! Thank you.
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