I have reported this to Mackiev but evidently a reply can take days to weeks so wonder if anyone else has had a problem like mine resolved.
I have hints and can see them on my FTM screen but when I try to login to Ancestry I am only offered to add my username and password to ancestry.com not .co.uk. if I try that the hints come up but when I click on them I cannot open them and the screen goes to show subscriptions available.
I don't have any problems with my FTM or Ancestry and am able to sync OK - I have done that today successfully.
Edit: my FTM screen shows on LHS when on search web:
ancestry.co.uk
familysearch.org
Rootsweb.com
and other search sites
Help please??
I have hints and can see them on my FTM screen but when I try to login to Ancestry I am only offered to add my username and password to ancestry.com not .co.uk. if I try that the hints come up but when I click on them I cannot open them and the screen goes to show subscriptions available.
I don't have any problems with my FTM or Ancestry and am able to sync OK - I have done that today successfully.
Edit: my FTM screen shows on LHS when on search web:
ancestry.co.uk
familysearch.org
Rootsweb.com
and other search sites
Help please??
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