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Thread: Problem with getting hints from Ancestry

  1. #21
    Administrator Caroline's Avatar
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    Quote Originally Posted by Jazzman4551 View Post
    Did anyone receive an e-mail from Mackiev and was this update ever issued?
    According to what I've read on their FB page, the update is yet to come.
    Caroline
    Caroline's Family History Pages (Latest version ~ site often being updated, so subject to frequent changes.)
    Do not do to others what angers you if done to you by others. Socrates

  2. #22
    Thanks Caroline

    I have also noticed that although my default search engine is Chrome FTM defaults to IE and then gives me a message that IE11 is no longer supported. Does anyone know if the search engine can be changed in settings?

    I took a look though but can't see anything.

    Steve

  3. #23
    Administrator Caroline's Avatar
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    Quote Originally Posted by Jazzman4551 View Post
    Thanks Caroline

    I have also noticed that although my default search engine is Chrome FTM defaults to IE and then gives me a message that IE11 is no longer supported. Does anyone know if the search engine can be changed in settings?

    I took a look though but can't see anything.

    Steve
    The browser issue is one of my several peeves about the software.
    You should have got an email, but just in case, the update is out now.
    ABOUT THE FREE UPDATE

    NEW FEATURES
    Click here for a list of new features and fixes in the free update.

    FREQUENTLY ASKED QUESTIONS
    Click here for support articles and answers to questions you might have in mind.
    Caroline
    Caroline's Family History Pages (Latest version ~ site often being updated, so subject to frequent changes.)
    Do not do to others what angers you if done to you by others. Socrates

  4. #24
    Member Katarzyna's Avatar
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    Yes at last - got my email today and have updated .Everything appears to be ok thank goodness. All syncs working. A lot of my media jpegs were synching from Ancestry with a pjpeg and I couldn't view them on FTM but that glitch is now sorted.
    Kat
    Co-ordinator for Eastern Region 5 for POW
    See here for photos of Places of Worship already ON or NEEDED for WIKI Project

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  5. #25
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    Did the update today and still no hints.

    Tora

  6. #26
    Member Katarzyna's Avatar
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    Quote Originally Posted by Tora View Post
    Did the update today and still no hints.

    Tora
    Try this Tora.
    Go to People in top banner >>tools >> options >>Check Hint boxes
    Kat
    Co-ordinator for Eastern Region 5 for POW
    See here for photos of Places of Worship already ON or NEEDED for WIKI Project

    My avatar is my Grandmother - Ida Lock 1897-1988
    My Blog

  7. #27
    Good Morning All

    All updated. It still defaults to IE and gives the annoying message and still asks me to login to Familysearch even though it says I am logged in.

    Never mind, no big deal and some of the changes are nice improvements.

    Steve

  8. #28
    Quote Originally Posted by Tora View Post
    Did the update today and still no hints.

    Tora
    Tora - have you uploaded your tree to Ancestry? You need to sync to Ancestry in order to get hints.
    Elaine








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