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Update help please

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  • Update help please

    I have Windows 10 and about once a week it tries to do an automatic update. Never finishes it, (I have waited up to 24 hours) then the screen goes black.I turn off computer and it re-installs the 'old' version.

    Anyone else had this?

    Thanks

    Linda

  • #2
    Dont know whether this would affect it but does your PC go to sleep?? I changed the settings in mine,as if there was no internet connection things stopped downloading.

    been googling found this


    They will not continue to download, but Windows will wake-up at the pre-determined update time to apply updates (usually 3am by default). This only works if the computer is asleep... if it is fully shut-down or in hibernate mode, it will not turn itself on.

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    • #3
      Linda, is it a new PC or one that has been upgraded to Windows 10? According to ComputerActive magazine there are problems with some older computers completing the new 'Creators Update'. I had read several problems like yours about the update never finishing. Maybe worth Googling to see what's up?

      Anne

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      • #4
        Thanks ladies, will have a Google

        Linda

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