hi everyone, need some help. I have windows 10 and microsoft had a huge update today. Afterwards some things had changed and as I'm not very computer literate i just ignore most of it!
however, i got a warning that my computer was infected by a virus (while on facebook and after i had visited a page) and to contact microsoft to remove the virus.
So far i haven't contacted microsoft (nearly 11pm over here) but i don't seem to be able to run a scan using AVG - it just won't give me that option but tells me all is ok.
I looked at Windows and activated Defender but it tells me everything is ok also. THEN I keep getting a pop-up that tells me both AVG and Defender are turned off and to turn them on!
Very frustrated.
is there a free and safe site where I could download another program to check if the computer is infected or not?
Thank you - I'll be around for the next 30 mins but then will have to go to bed.
however, i got a warning that my computer was infected by a virus (while on facebook and after i had visited a page) and to contact microsoft to remove the virus.
So far i haven't contacted microsoft (nearly 11pm over here) but i don't seem to be able to run a scan using AVG - it just won't give me that option but tells me all is ok.
I looked at Windows and activated Defender but it tells me everything is ok also. THEN I keep getting a pop-up that tells me both AVG and Defender are turned off and to turn them on!
Very frustrated.
is there a free and safe site where I could download another program to check if the computer is infected or not?
Thank you - I'll be around for the next 30 mins but then will have to go to bed.
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