I hope someone can help with my problem. I have been happily using FTM 2012 with Windows 10 for many months [upgraded from a laptop with Windows 8 installed on purchase] but yesterday the program crashed and caused my computer to restart.
I did a virus check on restarting my laptop - no issues detected
I tried to restart FTM 2012 but it would not load
This morning I uninstalled FTM 2012 on mylaptop and then installed another copy (which I had intended to use soon anyway for the feee 6 months Ancestry sub).
That new copy of FTM 2012 will not load - and I notice it has not created a Family Tree Maker folder in My Documents
Can someone help please?
I did a virus check on restarting my laptop - no issues detected
I tried to restart FTM 2012 but it would not load
This morning I uninstalled FTM 2012 on mylaptop and then installed another copy (which I had intended to use soon anyway for the feee 6 months Ancestry sub).
That new copy of FTM 2012 will not load - and I notice it has not created a Family Tree Maker folder in My Documents
Can someone help please?
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