I wonder if anyone can help me - there is a probable solution which is simple BUT a) don't know what it is and b) haven't a clue how to use the "clever stuff" on the computer. Typing is my only skill!
I was given a photo of my father's wife. I added it to "my photos" and uploaded it to my Tree. The picture disappeared - I reloaded and it happened again - never so it go!
I tried to upload it today and it is no longer a the correct sort of file that ancestry will accept - it had become a ?rtl file - I copied it and resaved it and it promptly became a pdf file - I have scanned my computer - there are no bugs. What on earth has gone wrong. More importantly, how can I put in right and upload this picture to my photos in a form that can be added to my ancestry tree.
Perplexed and ignorant .............Sue
I was given a photo of my father's wife. I added it to "my photos" and uploaded it to my Tree. The picture disappeared - I reloaded and it happened again - never so it go!
I tried to upload it today and it is no longer a the correct sort of file that ancestry will accept - it had become a ?rtl file - I copied it and resaved it and it promptly became a pdf file - I have scanned my computer - there are no bugs. What on earth has gone wrong. More importantly, how can I put in right and upload this picture to my photos in a form that can be added to my ancestry tree.
Perplexed and ignorant .............Sue
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