Announcement

Collapse
No announcement yet.

Help - No internet connection

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

    Help - No internet connection

    Can someone help me? I am unable to sync. The programme says no internet connection available yet I can view and browse thru all usual apps on my mac. I have hit the go online button from the file menu with no success. I have switched off the mac and restarted everything with no success. In addition I have lost the details on the person tab. I have compacted the file to 0% and am really frustrated with this programme and considering requested get a refund because it doesn't seem to be value for money to me. Please prove me wrong.

    #2
    What program??
    Anne

    Comment


      #3
      sounds like FTM Anne


      Val

      Comment


        #4
        Originally posted by pcjjk View Post
        Can someone help me? I am unable to sync. The programme says no internet connection available yet I can view and browse thru all usual apps on my mac. I have hit the go online button from the file menu with no success. I have switched off the mac and restarted everything with no success. In addition I have lost the details on the person tab. I have compacted the file to 0% and am really frustrated with this programme and considering requested get a refund because it doesn't seem to be value for money to me. Please prove me wrong.
        if you use Facebook AncestryUK are brilliant in helping out...

        https://www.facebook.com/AncestryUK/
        Julie
        They're coming to take me away haha hee hee..........

        .......I find dead people

        Comment


          #5
          Originally posted by Darksecretz View Post
          if you use Facebook AncestryUK are brilliant in helping out...

          https://www.facebook.com/AncestryUK/
          Ancestry no longer offer support with issues to do with Family Tree Maker, at least not in a meaningful way!

          FTM has now been taken over by a company called MacKiev and support can be found on the Family Tree Maker Users Facebook page or via their website Support.
          Elaine







          Comment

          Working...
          X