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FTM 2012 - I may have found a bug

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  • FTM 2012 - I may have found a bug

    HI, today I'm having the trouble I had several days ago, that the sync between my FTM and my tree on A.com is not happening and giving an error msg - the speed of my connection doesn't seem to be poor for other web use (and I have been trying all day) and so I must assume it is to do with the A.com site. However I have found that once I have received the error pop up box which when it closes down if I try immediately again I get the ' FTM has stopped working and Windows is searching for an answer.....' then the next message is the program needs to close down which it does when you click ok.

    I do hope that A.com see this and take a look at the traffic increase on their site due to the sync operations now increasing as members and new members purchase and use 2012-and also about this 'stopped working' bug.

    If anyone has any suggestion please let me know. regards

  • #2
    Hi, s'me again
    I removed the software and reinstalled and this seemed to fix the problem as it has not occurred since.
    regards John.

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