Help somone please. I've downloaded my tree from Ancestry to FTM11 everything seems ok,the media has shown up but I've got an awful lot of icons which are like a book with a magnifying glass on it. They are birth death & marriage certs and other documents. I know this because the title of each one which I put on when I saved these to my tree and my pictures on my laptop, comes out underneath. But no image.Can anyone explain this to me and tell me how I can get tthe images to appear? Cheers.
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Pity that you received no response to your plea! I have a similar problem except it is photos that do not show, I have icons instead. When I double click on the icon the photo is shown in Photo Darkroom. When I go back to Media an icon is shown!
This happened when I upgraded to Family Tree Maker 2019!
Any help appreciated. I tried to add a screen shot but the forum would not let me!
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Hi and welcome to the forum, you can't attach screenshots until you have made 10 posts and been a member for 10 days.
I am not sure if anyone can help you with this, you would really be better going through Family Tree maker channels for technical problem, we are just a group of family tree enthusiasts that own a variety of different family tree software packages.
see this post where Galloway lass had posted how to get help with your package https://www.familytreeforum.com/foru...a3#post1336021Carolyn
Family Tree site
Researching: Luggs, Freeman - Cornwall; Dayman, Hobbs, Heard - Devon; Wilson, Miles - Northants; Brett, Everett, Clark, Allum - Herts/Essex
Also interested in Proctor, Woodruff
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