Hi, I have been researching my family tree for about 25 years now. I have always used the Family Tree Maker programs, upgrading each time and I am now using FTM 2019. Unfortunately I have had a new computer for the past year and a bit and was not engaged with family trees for a while.
The other day I started to get back into it and found that whilst I had the 'Persons' tab open I started to click on the photographs and media over on the right section, to edit them. I found that most of them are no longer opening and I am having to re install almost all the media again. As I have about 6,000 people and much more photographs, BMD certificates and other media, it is a gigantic job.
The photographs and other media that I originally loaded in still show as thumbnails, but if I double click on them they do not open, they only open another window for me to link to the original source. As far as I am able to discern, I have to re-load them all again.
If anyone out there also uses FTM 2019 or thereabouts and can help, I would be most grateful.
The other day I started to get back into it and found that whilst I had the 'Persons' tab open I started to click on the photographs and media over on the right section, to edit them. I found that most of them are no longer opening and I am having to re install almost all the media again. As I have about 6,000 people and much more photographs, BMD certificates and other media, it is a gigantic job.
The photographs and other media that I originally loaded in still show as thumbnails, but if I double click on them they do not open, they only open another window for me to link to the original source. As far as I am able to discern, I have to re-load them all again.
If anyone out there also uses FTM 2019 or thereabouts and can help, I would be most grateful.
Comment