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    HP Envy 4520

    dont know why but its started to print on both sides? googled and found the answer, but cannot find what it says to do


    Val

    #2
    is it just your settings on the print menu, ctrl and P not on PC atm. it maybe quicker to switch off pc and printer and it will go back to default. Or have you tried that?
    Carolyn
    Family Tree site

    Researching: Luggs, Freeman - Cornwall; Dayman, Hobbs, Heard - Devon; Wilson, Miles - Northants; Brett, Everett, Clark, Allum - Herts/Essex
    Also interested in Proctor, Woodruff

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      #3
      hello again Carolyn;) I did all that twice but its still printing both sides


      Val

      Comment


        #4
        is this what you have found?

        https://support.hp.com/gb-en/document/c04402029
        Carolyn
        Family Tree site

        Researching: Luggs, Freeman - Cornwall; Dayman, Hobbs, Heard - Devon; Wilson, Miles - Northants; Brett, Everett, Clark, Allum - Herts/Essex
        Also interested in Proctor, Woodruff

        Comment


          #5
          Thanks Carolyn no, but when I got to the right page Duplex is off ? and its on one sided, so dont know why its printing on both sides.


          Val

          Comment


            #6
            If you do ctrl and P, then settings - does it take you to the same page?

            I don;t have HP - so not sure if they are different somehow, shouldn't be. what sort of document are you printing? Wonder if that application has its own settings that is over-riding default. Is it a document that has been sent to you?
            Carolyn
            Family Tree site

            Researching: Luggs, Freeman - Cornwall; Dayman, Hobbs, Heard - Devon; Wilson, Miles - Northants; Brett, Everett, Clark, Allum - Herts/Essex
            Also interested in Proctor, Woodruff

            Comment


              #7
              its been doing it since my son visited about 2 weeks ago, hummmmmmmmm bet he touched it.


              Val

              Comment


                #8
                on the actual printer screen you get options to print/scan/copy on the print you have options to print double sided, you can use the arrow buttons to turn it back to print one side only I believe. I know you can scan both sides and print both sides as I use that on our HP envy 4500.
                Julie
                They're coming to take me away haha hee hee..........

                .......I find dead people

                Comment


                  #9
                  thanks Julie ,none of the boxes to print on both sides are checked yet it still does.


                  Val

                  Comment


                    #10
                    oh no is it still doing it? :( when is your son due back for a visit?
                    Carolyn
                    Family Tree site

                    Researching: Luggs, Freeman - Cornwall; Dayman, Hobbs, Heard - Devon; Wilson, Miles - Northants; Brett, Everett, Clark, Allum - Herts/Essex
                    Also interested in Proctor, Woodruff

                    Comment


                      #11
                      he aint I might uninstall it and start again.


                      Val

                      Comment


                        #12
                        Originally posted by Val wish Id never started View Post
                        thanks Julie ,none of the boxes to print on both sides are checked yet it still does.
                        do you mean on your computer? on on the LCD screen actually on the printer? I meant on the LCD screen on the printer it should be a Y/N answer not boxes?
                        Julie
                        They're coming to take me away haha hee hee..........

                        .......I find dead people

                        Comment


                          #13
                          Alternately try here:

                          https://support.hp.com/gb-en/product...roubleshooting

                          this has an online 'help' assistant which I have used before and they are really good.
                          Julie
                          They're coming to take me away haha hee hee..........

                          .......I find dead people

                          Comment


                            #14
                            Julie I dont get those options on the printer screen ?


                            Val

                            Comment


                              #15
                              Originally posted by Val wish Id never started View Post
                              Julie I dont get those options on the printer screen ?
                              is there a 'tools' bit on LCD screen? there should be a 'restore default' option try that, but I still think that using their troubleshooter would be the best option, it doesn't cost anything and as it is their product they would be best to advise. :smilee:
                              Julie
                              They're coming to take me away haha hee hee..........

                              .......I find dead people

                              Comment


                                #16
                                yes there is that Julie ,but it says if I revert to default , I would have to re register it.


                                Val

                                Comment


                                  #17
                                  Originally posted by Val wish Id never started View Post
                                  yes there is that Julie ,but it says if I revert to default , I would have to re register it.
                                  and that is a problem how? [I'm not trying to be flippant, just wondering why that is a problem, no different to when you have formatted a drive and have to reinstall FTM for example]
                                  Julie
                                  They're coming to take me away haha hee hee..........

                                  .......I find dead people

                                  Comment


                                    #18
                                    I am registered with them to get cheap ink etc , but you are right I will just do it, hope it works. thanks.


                                    Val

                                    Comment


                                      #19
                                      Hope it worked ok Val.. x
                                      Julie
                                      They're coming to take me away haha hee hee..........

                                      .......I find dead people

                                      Comment


                                        #20
                                        well Julie it did thanks, but then a couple of days ago ,I tried to print off a page and it changed itself to Duplex ??? so printed on both sides, dont know why?


                                        Val

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