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AVG Virus Vault

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  • johnadey
    replied
    If heal fails always leave the file in the vault for a couple of days to ensure that your PC works ok without the file. If you have no problems you can assume that it is safe the delete the file from the vault.

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  • Marilyn from Essex
    replied
    Thanks Dave thats what I have done now

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  • dave pusey
    replied
    The "Heal" option would most likely fail - always has for me. Just delete the file.

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  • Marilyn from Essex
    replied
    ThanksHeather and Glen. I am going to bite the bullet and delete it and hope for the best

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  • Glen in Tinsel Knickers
    replied
    If it is in an important file that's infected then a warning will be given before you confirm you want to delete.

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  • Heather Positive Thinker
    replied
    I just used to delete them Mal. I think they ask you in case its a file or something you need but I cant see how likely that is

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  • Marilyn from Essex
    replied
    Thanks Mary I will try that then

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  • Mary from Italy
    replied
    I'm no expert at all, but last time I had a virus I moved it to the vault and deleted it from there, and I've had no trouble since.

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  • Marilyn from Essex
    started a topic AVG Virus Vault

    AVG Virus Vault

    AVG detected a trojan which it isolated and I elected to put it in the virus vault. Is it safe to just delete this file from the virus vault. Initially it said I could heal the trojan or put in the vault but now its in the vault I dont seem to have the heal option anymore. Any ideas please
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