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Outlook Express - unblocking e-mail addy help please?

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    Outlook Express - unblocking e-mail addy help please?

    A couple of years ago when we had Norton Security I blocked the e-mail addy of a friend because I thought their e-mail account had been hacked into. Now she can't send me e-mails and even though we no longer have Norton I can't think of any other reason why they wouldn't come through. I can't find a way to unblock her and I even tried sending her an e-mail to return to me and although she received it ok and replied I still haven't got it.

    Any suggestions how to get my lovely friend back would be most welcomed please.
    Chrissie passed away in January 2020.

    #2
    try this Chrissie
    Remove an Address from Blocked Senders in Outlook Express


    To unblock an address in Outlook Express and remove it from the list of blocked senders:
    • Select Tools | Message Rules | Blocked Senders List from the menu in Outlook Express.
    • Highlight the sender (or domain) you want to remove.
    • Click Remove.

    Note: you can also delete all entries of your blocked senders list at once.


    Val

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      #3
      Thank Val - I had looked at that but there aren't any blocked ones listed in there. She has tried e-mailing hubby and that hasn't arrived either!! I'm hoping we might have solved it now as she is going to send it from a different addy.
      Chrissie passed away in January 2020.

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        #4
        have you tried adding that email to your contacts on outlook ?


        Val

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          #5
          It has never left my address book Val - is that what you mean? I have now added the new one as well.
          Chrissie passed away in January 2020.

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            #6
            I wondered if you added the old email now norton has gone whether it will let you use it ?


            Val

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              #7
              I think there may a problem with the e-mail addy Val. It didn't go through to hubby either and she has now used a new e-mail addy and we have success Thank you again
              Chrissie passed away in January 2020.

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