I have had my printer just over a year and it has been fine. Recently I changed the cartridges both Originals but have found that the colour is so pale, washed out. The company I purchased the ink from sent me a Free replacement that I have not used yet because a so called computer buff said the solution was simple 'poor quality paper'. Meanwhile I thought that I must have made a mistake in my purchase of paper and paid the company for the ink cartridge as I felt guilty.
I had paid £5.99 for the paper so purchased another packet elsewhere costing £6.99 and still no difference. I have checked the settings, cleaned the print head and all that and the printer tells me everything is fine.
I like to send a friend a picture of a plant for her to name for me now picture and colour is now a let down (no she does not have a PC - very sensible). I have used ordinary paper for this sort of thing for years and it has been fine.See my update to this on this thread.Any ideas what could have gone wrong it is only the colour that is not working properly.
I had paid £5.99 for the paper so purchased another packet elsewhere costing £6.99 and still no difference. I have checked the settings, cleaned the print head and all that and the printer tells me everything is fine.
I like to send a friend a picture of a plant for her to name for me now picture and colour is now a let down (no she does not have a PC - very sensible). I have used ordinary paper for this sort of thing for years and it has been fine.See my update to this on this thread.Any ideas what could have gone wrong it is only the colour that is not working properly.
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