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    Ancestry problems

    Last night I got a page saying my tree has been removed??? then it changed and my Tree appeared, but I could not view my own census records, so thought maybe a glitch.
    Tonight I cannot do a search for any records of people in my tree, the search thingy just keeps going round, anybody else have the same problem


    Val

    #2
    Can see Tree and search from it

    Vera

    Comment


      #3
      Not exactly Val but yesterday I couldn’t get anything to open beyond my home page on my pc Windows 10 and IE11. Gave up and tried iPad and things were ok. My pc was clean ie. caches all cleared etc. before I started so no idea what was wrong.

      Comment


        #4
        Hi Vera found my tree but when I try to view one of my census records nothing happens??
        Interesting Galloway, maybe it was a glitch then, going to have another go.


        Val

        Comment


          #5
          it seems to be super slow this morning, and has been a bit glitchy over last few days. One time I did see a notice saying they were experiencing problems, I think that was Monday evening.
          Carolyn
          Family Tree site

          Researching: Luggs, Freeman - Cornwall; Dayman, Hobbs, Heard - Devon; Wilson, Miles - Northants; Brett, Everett, Clark, Allum - Herts/Essex
          Also interested in Proctor, Woodruff

          Comment


            #6
            so annoying, maybe they are putting new records on ?


            Val

            Comment


              #7
              More likely just inefficient as usual. The number of times I get 'ooops' messages is getting stupid. I think most people don't even bother to complain but it is not a good service considering how much we pay. I don't begrudge paying, and if its working the website is excellent but clicking and then 'try again later' (actually with another few annoyed clicks!) is driving me mad!
              Anne

              Comment


                #8
                I get that a lot too, especially the other night, shall start complaining


                Val

                Comment


                  #9
                  There is a windows update doing the rounds as well so you may need to reboot your computer for the effects to take place.
                  Julie
                  They're coming to take me away haha hee hee..........

                  Comment


                    #10
                    I've not had an update lately?


                    Val

                    Comment


                      #11
                      me neither
                      Carolyn
                      Family Tree site

                      Researching: Luggs, Freeman - Cornwall; Dayman, Hobbs, Heard - Devon; Wilson, Miles - Northants; Brett, Everett, Clark, Allum - Herts/Essex
                      Also interested in Proctor, Woodruff

                      Comment


                        #12
                        I have had that and following it, things were working fine so the glitch for me wasn’t due to that.

                        Comment


                          #13
                          another slow day....
                          Carolyn
                          Family Tree site

                          Researching: Luggs, Freeman - Cornwall; Dayman, Hobbs, Heard - Devon; Wilson, Miles - Northants; Brett, Everett, Clark, Allum - Herts/Essex
                          Also interested in Proctor, Woodruff

                          Comment


                            #14
                            hope its not slow for me today, only just come online.


                            Val

                            Comment


                              #15
                              OMG, both Ancestry and FMP are down now. 'ooops' 'site can't be reached' 'hints took too long to load' (no they didn't) and other similar excuses.
                              Anne

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