Find My Past - PAYG

[tessie31082]

Hi, had a response back from FMP and micropayments aren't available yet (hopefully next week) but they've taken away PAYG credit option so will have to wait!

[tessie31082]

I can't see as I am still using library log on at home, don't want to log out, just in case something weird happens and I can't get back in

Yep I'd stay logged in if I were you for now

[tessie31082]

Can't catch that video. Not sure how you subd to PAYGO previously. Wonder if you need to sign in and add your sub details again to activate Micro

Vera

Yeah, I've tried loggin in and out and I normally just went to subscription on my account and scrolled down to PAYG option and brought credits! But it's not there (off to check again)!

[cbcarolyn]

I can't see as I am still using library log on at home, don't want to log out, just in case something weird happens and I can't get back in

[vera2013]

Can't catch that video. Not sure how you subd to PAYGO previously. Wonder if you need to sign in and add your sub details again to activate Micro

Vera

[tessie31082]

Teasie, thanks I did see this but it doesn't offer me this option on the record I'm trying to see :(

[teasie]

There's a 'how to' video here, but it goes so fast I can't see what it says at the bottom of the example page (1939 register):

https://www.findmypast.co.uk/help/articles/4405440232977-what-are-findmypast-micropayments-

[tessie31082]

Hi all, I brought my last lot of credits a few weeks ago and have run them down. Found a burial record I want to view and when I click on it, takes me to the payment page (as I don't subscribe and have no credits left) but when I choose PAYG at the bottom of the subscription bit there is no option for credits. I Googled it and apparently they are doing away with credits and replacing with 'micropayments' which is fine except I can't see that option either

Anyone else come across this and found out the answer?

Thanks

Tessie