WW Ancestry now free at home until 30 June 2020 - via library log on everywhere

[Caroline]

I wonder why you have to contact West Sussex libraries, and why you can't just log on?

I haven't found a link to log in with on the WS site yet to test it, so maybe it is secret at the moment - I'll have a look again today. I already have FMP so better make sure I have got the password!!

UPDATE: Just looked and their link still sends you to the signup page.

https://arena.westsussex.gov.uk/web/...-local-history

[cbcarolyn]

do West Sussex have ancestry usually. Our library has the same screen for home or the library, but in the library it works and outside the library it doesn't.

I have checked out MK library and it is working there. You need to have logged on and follow a link within the site, other links they have won't work as I assume it is not picking up the membership details:

They say
"Home access to ANCESTRY LIBRARY EDITION has been temporarily extended to our library cardholders, courtesy of ProQuest and its partner Ancestry.

Visit the library catalogue and account management system to link through to the Ancestry website and continue with your family history research.

Once logged in to your library account using your library card number and PIN, go to the HOME PAGE. You'll see a link on the home page of the library catalogue to click through to the Ancestry website."

They used SPYDUS software you can see in the URL, Beds use something different, so embedded it differently I can see.

[wulliam]

Just had this from Gateshead Libraries in response to a query:

"Ancestry is usually free in all our libraries on public computers. Unfortunately I did contact Ancestry yesterday and was told they are not offering remote access via Gateshead Libraries subscription. Sorry we couldn’t help on this occasion."

:(

[GallowayLass]

I got a same day automated acknowledgement of my query sent through the council website. Sadly as of now there has been no actual reply and I still can’t login from my library page. I can get the Proquest login box but nothing works.

[DgJay]

What version of Ancestry is it? Is it the full worldwide package?

Paul

This link should tell you what is included.

https://www.proquest.com/products-services/ale.html

[cbcarolyn]

Just had this from Gateshead Libraries in response to a query:

"Ancestry is usually free in all our libraries on public computers. Unfortunately I did contact Ancestry yesterday and was told they are not offering remote access via Gateshead Libraries subscription. Sorry we couldn’t help on this occasion."

:(

That is so odd, as my library contacted ancestry to get link fixed. Mk and Beds and herts are all working now. Wonder who they spoke to.

[cbcarolyn]

weirdly if I click on the link on right here (ancestry) it takes me into the site, confused by this maybe because I am logged into my library:
https://www.gateshead.gov.uk/article...Family-history

try logging into your library and then clicking this link.

[cbcarolyn]

so weird it is working regardless of me logging into library now:

https://www.ancestrylibraryedition.co.uk/

[GallowayLass]

Still zilch for me. I know my card number and password are correct as I used them to log in to
my library account. From inside that site, there’s no way to reach proquest login page. All that’s visible is a photo advertising ancestry library edition being available in your local branch.
There is a link to proquest login via the main council website but that page has no idea that you are already logged in to your library homepage.

[cbcarolyn]

Still zilch for me. I know my card number and password are correct as I used them to log in to
my library account. From inside that site, there’s no way to reach proquest login page. All that’s visible is a photo advertising ancestry library edition being available in your local branch.
There is a link to proquest login via the main council website but that page has no idea that you are already logged in to your library homepage.

yes both of the sites I have visited have put a link in so that you log on and then use the link. Perhaps they may fix it. I notice that Bedford borough facebook site had people posting on there, is yours active - could be woth a post on there:

https://www.facebook.com/BedfordshireLibraries/posts/10157543529593743

Tried a search on FB - and many many libraries have posted
https://www.facebook.com/search/top/...epa=SEARCH_BOX

[Paulc]

Paul

This link should tell you what is included.

https://www.proquest.com/products-services/ale.html

Thanks for that

[cbcarolyn]

As far as I can see from searching around it is a worldwide thing, offered by ancestry, and any library with ancestry should have it.

a few Facebook posts and some tweets might fix it at your local library.

[julite]

No success at accessing here in Devon. I'll concentrate on getting my nosiness fix from FMP..... though I prefer the format of my Ancestry tree so have to transfer finds across - a very small niggle in dark days.

[cbcarolyn]

I with you on that I don't like FMP tree, gave up on it ages ago. I have made a couple of posts on FB, see whether some might sort it out.

[cbcarolyn]

check out twitter, Paul already been tweeting, let's get it on all libraries!

https://twitter.com/search?q=ancestr...d_query&f=live

[GallowayLass]

Am not on Twitter or Instagram etc. but will
look at FB and see if I can find somewhere to put a message.

[Karamazov]

As far as I can see from searching around it is a worldwide thing, offered by ancestry, and any library with ancestry should have it.

a few Facebook posts and some tweets might fix it at your local library.

I can't access the library edition via Lancashire libraries. I wonder if the issue is that Lancashire Libraries subscribe to Ancestry Institution rather than Ancestry Library Edition??
It might be that this is the case for Galloway Lass and other people up north who haven't had any success with this.
Any thoughts?

Christine

[GallowayLass]

D&G is library edition. Have used it on a pc in the local studies section a few months ago.

Here’s a half way house reply just this minute arrived in my inbox. Looks like it has reached a actual intray but could well sit there for some time.

“Dear Customer,

We'd just like to let you know that we have assigned a reference number to your enquiry: Reference xxxxxx. Dumfries and Galloway Council normally responds to emails within 20 working days, if a response may take longer than 20 working days we will let you know when to expect a response.

If your enquiry is urgent, or you need to speak to us we can be contacted on ...........Monday to Friday 8am to 6pm”

I did wind up the energy this afternoon to dust and polish in the lounge, bedroom and hallway so no lurking done yet in search of a suitable FB page to press the point.

[cbcarolyn]

I have taken to facebook:
devon.JPG
galloway.JPG

Happy to leave a message on another library if you are not a FB user, might be able to make a difference stuck indoors

[cbcarolyn]

I can't access the library edition via Lancashire libraries. I wonder if the issue is that Lancashire Libraries subscribe to Ancestry Institution rather than Ancestry Library Edition??
It might be that this is the case for Galloway Lass and other people up north who haven't had any success with this.
Any thoughts?

Christine

It does look like they have access to only their own records on ancestry and not the full library edition, I know not every library has it. I don't have FMP in my local library, a reason why I joined Herts CC as they have it, and used to visit when I was taking husband to Lister hospital which is in Stevenage Herts. They were more than happy for me to join, I wonder how easy it is to join another library without visiting, not checked?