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Well done, FMP

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  • Well done, FMP

    We moan a lot about the subscription sites we use, so thought I would like to share a "well done " with you all.

    I couldn't download an image I needed from the ships passenger lists on FMP, so contacted their customer support, as suggested in the error message.

    Typed a couple of reports to e-mail to contacts and when I went to the mailbox, there were 2 messages from FMP - an acknowledgement, explanation of the problem and promise of the image I needed AND a second mail sending the required image.
    So, thankyou for such prompt and efficient service, Victoria at FMP support.;D

    Jay
    Janet in Yorkshire



    Genealogists never die - they just swap places in the family tree

  • #2
    thats good to know

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    • #3
      They must have adopted the high standard of service we get from ScotlandsPeople (another part of the same company).
      Uncle John - Passed away March 2020

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      • #4
        yes they are really brilliant, i'm very happy to suscroibe to them.

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