Always Always Always check GRO ref given by Ancestry!!

[Fuzzy]

When I started all this many moons ago, I would always look at the image to double check that ancestry has transcribed it correctly. BUT having just ordered 10 (yes 10!) certificates last week on behalf of hubbys tree, I jotted all the refs down and ordered away.

Had E-Mail from the GRO to say that they had refunded me on one of the birth certificates as there was no one of the name I had given them at the reference I had given them. when I checked the image it had been mistranscribed!!!!!!!GGGGGGGGGGGGGGrrrrrrrrrrrrrrr r

Now I have to wait even longer for the certificate!!!

Am kicking myself as it is my own fault, I was told years ago by the kind folk here to always check.

WELL I just wanted any newbies out there who maybe have not had this mentioned to them to check the image!!!!!!!!

[margaretmarch]

When I started all this many moons ago, I would always look at the image to double check that ancestry has transcribed it correctly. BUT having just ordered 10 (yes 10!) certificates last week on behalf of hubbys tree, I jotted all the refs down and ordered away.

Had E-Mail from the GRO to say that they had refunded me on one of the birth certificates as there was no one of the name I had given them at the reference I had given them. when I checked the image it had been mistranscribed!!!!!!!GGGGGGGGGGGGGGrrrrrrrrrrrrrrr r

Now I have to wait even longer for the certificate!!!

Am kicking myself as it is my own fault, I was told years ago by the kind folk here to always check.

WELL I just wanted any newbies out there who maybe have not had this mentioned to them to check the image!!!!!!!!

Well at least you got your money refunded.

Margaret

[Fuzzy]

Absolutely Margaret,

It was very good of the GRO, they could have just sent me the certificate for whoever was at the ref I gave them. so at least that was a relief, but was so cross with myself that I didn't check the image, wont be making that mistake again!

[margaretmarch]

Absolutely Margaret,

It was very good of the GRO, they could have just sent me the certificate for whoever was at the ref I gave them. so at least that was a relief, but was so cross with myself that I didn't check the image, wont be making that mistake again!

I know it's frustrating but it's good they are so pedantic about exact details all matching before they issue - it has saved me on occasion when I have made a mistake entering the ref into their webform.

Margaret

[Olde Crone Holden]

Oh, for the days of the local RO!

I had a phone call - Are you sure you want this certificate? said the voice "Only we seem to have sent you this one six weeks ago".

(Yup, so they had!)

OC

[Fuzzy]

How honest of them OC. I remember years ago when i couldn't find a birth reg and rang the local RO the lady was so helpful and said she would have a quick look for me either year of the year i thought it would be registered. she came up with a blank, but it was lovely of her to try.

[Elaine]

Have only had one slip up, gave the refs and people...2 sets of couples that had the ref.... and they sent me the other couple and insisted I sent the other certificate back and they would then send the one I had ordered in the first place. I convinced her it was a better idea to send me the certificate I had ordered and enclose a stamped addressed envelope for me to send the other one back and she did!

[Fuzzy]

Well done for putting your foot down Elaine