FTM 2012 "Required Update"

[Ann from Sussex]

I've just tried to open my FTM 2012 and get a message telling me there is a patch to be downloaded which is a "required update". It's something to do with sync which I don't use anyway but the thing that worries me is that the publisher is a company I've never heard of called Soft Patch Inc.

Is this genuine? Has anyone else had it? Has anyone actually downloaded it and is it safe?

[Lindsay]

I've had it, Ann. I ran the update and it's still working.

Never used the sync facility so I don't know if it's changed that.

[Ann from Sussex]

I've had it, Ann. I ran the update and it's still working.

Never used the sync facility so I don't know if it's changed that.

Thanks Lindsay, that's reassuring. I was doubtful because the publisher wasn't the same name as the FTM one. I ignored it and used the program but guess it will pop again again the next time, so I'll go ahead with it then..

Thanks again.

[Christine in Herts]

I googled your heading and ended up with this thread plus one on Ancestry boards.

Christine

[Ann from Sussex]

I googled your heading and ended up with this thread plus one on Ancestry boards.

Christine

THIS thread? Oooh, fame at last! Seriously, thank you Christine; I didn't know that Ancestry message board existed. It's a useful one to bookmark.

I've decided not to bother with the patch since I found out how to get rid of the popup message and open my tree.