Hi
I have a subscription to the UK Ancestry Essentials website. Everything was working fine 2 days ago.
Yesterday when trying to log on, I received an error message to say that I was already logged onto the site, and to try again in 20 minutes.
Now it keeps logging me into the Australian Ancestry site (I live in NQ) and won't let me back into the UK one. All my shortcuts on the main page have disappeared and it takes ages to get to the databases I usually use.
I tried deleting all cookies, but still no use.
Any suggestions to help please ? I really prefer the UK site.
Vivian
I have a subscription to the UK Ancestry Essentials website. Everything was working fine 2 days ago.
Yesterday when trying to log on, I received an error message to say that I was already logged onto the site, and to try again in 20 minutes.
Now it keeps logging me into the Australian Ancestry site (I live in NQ) and won't let me back into the UK one. All my shortcuts on the main page have disappeared and it takes ages to get to the databases I usually use.
I tried deleting all cookies, but still no use.
Any suggestions to help please ? I really prefer the UK site.
Vivian
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