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How do I contact an ancestry member through a user name please?

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  • How do I contact an ancestry member through a user name please?

    One of my distant cousins on ancestry has received a question from someone that he cant answer and has asked me to reply to them. But I cant reply through his messages can I! So I have the user name of the person but I cant see how to send them a message that way. I have tried bringing up their tree using the person they have a query about but thats not worked either so they may have a private tree.

    Any ideas guys - apart from getting back to distant cousin and asking him to ask them to contact me

  • #2
    even if the tree is private Heather you should get a contact name to click on
    Last edited by Guest; 29-08-10, 12:30.

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    • #3
      Heather,
      Click on the collaborate tab, then click member directory and select 'basic information' tab, enter the username and you a new window with that person's details which you can click on and get the panel that allows you to contact them.
      Margaret

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      • #4
        On home page go into collaborate and click on Member Directory. Then click on Basic information and enter user name in the box and enter. Click on the name on the list and then on contact and you will be able to message them.

        Linda
        Linda


        My avatar is my Grandmother Carolina Meulenhoff 1896 - 1955

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        • #5
          Snap!

          Linda
          Linda


          My avatar is my Grandmother Carolina Meulenhoff 1896 - 1955

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          • #6
            are you two twins ??? lol

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            • #7
              Not that I know of! LOL
              Margaret

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              • #8
                Bless you all for helping

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                • #9
                  How odd, did that but nothing has come up for the user name :( Will just tell cousin to tell her to contact me.

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                  • #10
                    Perhaps the user name wasn't passed on quite correctly?
                    Margaret

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