In the last few days my OH has been unable to open most email attachments on his laptop. He uses BTYahoo webmail, IE8, and XPSP3.
Previously he was able to open any attachments (eg .doc; .pdf; etc) but now the download window just hangs there trying to open the item but failing.
If he does it on my computer (same internet connection, same specs) it is fine. So, clearly it is something specific to his laptop.
Any suggestions as to what is wrong?
Anne
Previously he was able to open any attachments (eg .doc; .pdf; etc) but now the download window just hangs there trying to open the item but failing.
If he does it on my computer (same internet connection, same specs) it is fine. So, clearly it is something specific to his laptop.
Any suggestions as to what is wrong?
Anne
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