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We would like to apologise if our World Cup special offer on Saturday meant you had problems using our site. We had made provisions for more visitors to the site than usual but we weren’t prepared for the huge amount of extra demand for our records. We really value your custom and regret that your use of the site was compromised. We hope you’ll appreciate that this is the first time we’ve done an offer like this and that it is only for a limited period. We’re doing all we can to ensure the same thing doesn’t happen again.
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We would like to apologise if our World Cup special offer on Saturday meant you had problems using our site. We had made provisions for more visitors to the site than usual but we weren’t prepared for the huge amount of extra demand for our records. We really value your custom and regret that your use of the site was compromised. We hope you’ll appreciate that this is the first time we’ve done an offer like this and that it is only for a limited period. We’re doing all we can to ensure the same thing doesn’t happen again.
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well atleast they replied to you. More than what some do!Jayne
My avatar is great great granny Annie Pugh, possibly christened 24 Feb 1858. -
Snap.....!!! I had exactly the same reply....... I had cheekily asked for a reduction on my renewal subs or an extension from when my subs run out, but no such luck.
Obviously that is the standard email being sent out to everyone.
NickyComment
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Nicky so did I lolComment
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