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Happenings at Cheshire Record Office

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  • Happenings at Cheshire Record Office

    There are delays at Cheshire Record Office at the moment so if you are contacting them or currently awaiting an answer to a query, things might take a wee bit longer than usual. Here is automated reply from them dated 6 April.

    "Thank you for your enquiry. The service's charter promises a response within 10 working days. We have experienced steadily rising numbers of enquiries over recent months, as well as changes in our staffing structure: as a result we are reviewing our procedures. While the review is underway we will not be able to meet our published target: temporarily our standard will be 30 working days. We apologise for any inconvenience which this may cause; please let us know if the delay will cause you significant problems.

    If your enquiry concerns photocopying or a publication request please ensure that you have provided your postal address. We currently have a waiting time of 10 working days for photocopying.

    On 1st April 2009 two new local authorities were created in Cheshire and the moving of the existing websites to the websites of these new authorities is an enormous task. Unfortunately finding our web pages is not yet as easy as it should be for information about our Service, but you can access our website http://www.cheshireeast.gov.uk/recordoffice

    Our online catalogues and indexes can be found on the above site.

    Looking for wills? Our online index, together with online ordering of copies, can also be found at the above site.

    Looking for photographs? We have a programme underway of digitising some of the thousands of photographs held in our local collections. Many of these images can now be viewed on the internet - either through the Record Office website or direct at http://www.picturecheshire.co.uk.

    Visiting our searchroom? If you wish to make a booking to visit our searchroom within the next 10 days, please telephone 01244 972574. Hours of opening are Monday 1-5pm, Tuesday-Friday 9am-5pm, and third Saturday in each month 9am-4pm.

    NB: Our searchroom will be closed to the public from 6 - 10 December 2010. We will be dealing with email, postal and telephone enquiries as normal."
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