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Start up problem and extreemly slow

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  • Start up problem and extreemly slow

    Bought new computer 18 months back
    9 months old and it had a problem starting up...only solution from support was to put it back to manufacturers original settings...... I then put my family tree on external hard drive or whatever it is called.

    This week which is again 9 months since it was put back to original settings it started to be a little slow in starting up but now each time it goes through a start up proceedure
    Start up Repair
    Checking file system C
    File system is NTFS

    It takes ages to go through this system repair but still a problem
    It can be OK for a few clicks then to change a page the little blue ring can run for 5 mins to a half hour to change the page.

    Does anyone know of the problem and if it can be fixed if it has to be another system restore

  • #2
    try downloading and running ccleaner (google it) it's free
    Mike in Droitwich

    My family tree is on
    http://mjfisher.tribalpages.com

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    • #3
      Thanks Mike....
      I can try that but a bit concerned that anything I download will lose data.
      What I was wondering is if I should bury this computer and get another or if it is repairable

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      • #4
        Colin it wont make you lose any data if I was you I'd untick to delete Cookies otherwise you will find you will need to put your passwords in all sites you belong to again
        I know what you mean about throwing it away though ,I had a new laptop that was rubbish within a couple of weeks , got told it was the Motherboard which PC World changed need I say anymore ??? within a short time that went too and so they fitted another Motherboard it still doesnt work I gave up in the end trying to sue them was a lost cause .
        Good luck
        Download CCleaner 6.21 for Windows. Fast downloads of the latest free software! Click now

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        • #5
          I waited until my son came home and he used the ccleaner as mentioned and it seems to have done the job
          Cheers

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