Help with e-mails!

[r642611]

I am with Virgin broadband. My sister in Croydon is also with Virgin broadband. She has left Croydon to live with me on the South coast. Her Virgin account is still open as we speak. While the sale of her Croydon property is going through, it is imperative that she has access to her e-mail account for her e-mails. She has been in touch with Virgin this morning but they seem unable to find an answer - I don't know why, this must have happened to other people.

How can she retain her e-mail address while using my computer/account? Any ideas?

[TrevorFranklin]

Easiest thing is to use the 'webmail' service from Virgin.

You can send and receive emails from their webpage. all you need to do is log in with your email address and password

http://www.virginmedia.com/customers/emailgateway.php

Trev

[borobabs]

Yes I was just going to say the same as Trevor ;;go to homepage and log in via e-mails box my daughter her partner and myself all use it via my computer ;;

[Anne in Carlisle]

Using the webmail means you never lose your emails. I stopped using Outlook Express (which I loved) when my computer was in hospital for a while! I realised then what a nuisance it was not to be able to access my mail.

I actually hate using webmail because it seems so slow after being used to OE. However I feel the benefits outweigh the disadvantages. I seem to have almost unlimited storage of emails with my BTinternet/Yahoo.

Anne

[r642611]

Sorry for the delay in coming back to you - I have been away from home

Thanks to Trevor, borobabs and Anne - why did I think it would be more difficult than that? I will let my sister know!