A friend has asked me if you can help to solve his problem please.
His gas and electricity is with Scottish Power and he handles it online. Up until 2 or 3 months ago it came up on Adobe Acrobat and he could easily print it out. He tried to do the same about 2/3 months ago and only the first page was showing. WHen he rang SCottish Power they said that they had had an update and he would need to upload the latest free update from Acrobat. They gave him a link and the first page said download update free. But when he clicks on this another page appears and insists that he would need to pay for it (about 100 and something pounds a year :( Does anyone know what the problem is please and how he can overcome it.
p.s. He has spoken to SCottish power again and they insist that they can print it at their end so they say that there can't be a problem :(
His gas and electricity is with Scottish Power and he handles it online. Up until 2 or 3 months ago it came up on Adobe Acrobat and he could easily print it out. He tried to do the same about 2/3 months ago and only the first page was showing. WHen he rang SCottish Power they said that they had had an update and he would need to upload the latest free update from Acrobat. They gave him a link and the first page said download update free. But when he clicks on this another page appears and insists that he would need to pay for it (about 100 and something pounds a year :( Does anyone know what the problem is please and how he can overcome it.
p.s. He has spoken to SCottish power again and they insist that they can print it at their end so they say that there can't be a problem :(
Comment