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1911 census site question

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  • 1911 census site question

    Hi
    I have just been on the site to get another copy of a census image that I had downloaded but lost when my computer crashed but the particular one that I wanted doesn't seem to be there anymore. Do you think it would be any good contacting them about this? I spent a fortune when the records first came online and all the other records seem to be there.
    Moggie

  • #2
    Are you looking in the section 'my records' as that lists everything you purchased.
    Margaret

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    • #3
      I searched and searched "My Records" for an entry which I was sure I'd previously purchased but couldn't find. Eventually discovered it when I remembered I'd searched on a more unusual daughter's name rather than the name of my gt grandfather. It was of course listed under her name.
      Judith passed away in October 2018

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      • #4
        Hi Margaret & Judith
        Thank you very much for your help. I have looked in "my records"; I have three pages of transcripts & images that I have paid for & downloaded but it is just not there. I do have the basic information but thought it would be nice to have a copy to pass on to a new found second cousin.
        Moggie

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