Lost computer password

[granabella]

Just been round to see some one and they cannot remember thier password clicked onto change password and this come up
this feture requires removable media,such as a floppy disk or usb flash drive,please insert a floppy disk or connect a usb flash drive and try again they tried the usb flash drive dident do anything any advise as what to do thank you in advance.

Bella

[guybrush]

Try accessing the hidden Admin login using the following method

1. You must restart your computer system to be able to boot in Safe Mode.
2. When the Windows screen appears, press the F8 key.
3. From the list, go to the option Microsoft Windows by using your keyboard arrows.
4. Instead of pressing the Enter key, press the F8 key again to display the Safe Mode boot screen.
5. Choose Safe Mode from the list and press the Enter key.
6. You will hence be taken to the log in screen that will display the Administrator account icon among your other current account/s.
7. Click Administrator and log in
8. Go to Control Panel-User accounts
9. Click manage another account
10. Click on the person's username
11. Click Remove the password
12. Reboot Login to the account

This is for vista but it's similar for xp

[granabella]

Thank you for the help I will pass it on and let you know how they get on thanks.

Bella

[granabella]

Thank you Guybrush they got there in the end thanks again.

Bella

[guybrush]

Glad to hear it