My 89 year old cousin in Australia has managed to accidentally delete FTM 2006 which had been installed on his desktop by his son.
Because he did not uninstall it correctly, when he tries to reinstall it, he has been getting a load of errors and the program is wanting to repair or modify the program.
I suggested to him that he download CCleaner and run the registry option to remove all stray dll files and any other issues that would have occurred from previous installations of other programs, and he has done this, but he says he can't get FTM2006 to reinstall correctly now.
Anybody got any other ideas as to how to fix this? He also says he accnot add/remove program now via normal route anyway. My only other thought is to get him to run CCleaner again and go into the part that allows you to remove unused programs, re-run the registry part, and then start again.
Advice welcome.
Because he did not uninstall it correctly, when he tries to reinstall it, he has been getting a load of errors and the program is wanting to repair or modify the program.
I suggested to him that he download CCleaner and run the registry option to remove all stray dll files and any other issues that would have occurred from previous installations of other programs, and he has done this, but he says he can't get FTM2006 to reinstall correctly now.
Anybody got any other ideas as to how to fix this? He also says he accnot add/remove program now via normal route anyway. My only other thought is to get him to run CCleaner again and go into the part that allows you to remove unused programs, re-run the registry part, and then start again.
Advice welcome.
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