Talktalk users Help on emails please

[Guest]

I have messed up my email accounts dont ask how???
I rang talktalk and after waiting ages was told the user name and password I am using is correct ? so must have messed up the servers or something
Can anybody tell me what should be under Servers etc thanks

[daj]

what software are you using to collect your email?

[Guest]

eh David ??? I have two talktalk accounts on outlook that I need to correct is that what you mean ??

[Margaret N]

Val, TT should help you check your settings etc. that is what the help line is about. Try again you are bound to get a different person.

[Guest]

I gave up Margaret but managed to copy directions from the site instead think I've done it now .
I must say I did not miss that awful music they play while you wait and so loud too??

[Margaret N]

Val,
Do you really mean that TT have not changed the music since I last used it in January? Glad you have fixed it.

It is always interesting when people say go to the help line well that is OK if you know the 'KEY' word and that is not always easy.

[Guest]

thats their theme tune I'm afraid Margaret and its so loud too , I have to hold the phone a mile away .