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Paying for the back up service

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  • Paying for the back up service

    When I try to open my tree I get a box saying my internet back up is about to expire and then I go to the highlighted area to pay for another year
    I then end up on Ancestrys page but nothing about the internet back up is on that page ??? any ideas

  • #2
    I recieved a e-mail saying when mine was due with link to click which took me to ancestry site to pay it there ;;;but there was button for me to click on ;;
    borobabs passed away March 2018

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    • #3
      my button was missing LOL
      thanks Babs I may ring them tomorrow

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      • #4
        I would and you want to make sure it goes through , noticed there is no way of checking when it rums out ;;;
        borobabs passed away March 2018

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