Does anybody else use the My Heritage FTB.
Ive been using it for nearly a year and have never had a problem till now!!!
I saved my info and closed the tree down as usual last weekend and now can no longer open it back up.
When i try it gets to 40% and i get this message
"this application has requested the runtime to terminate in an unusual way please contact the support team"
Ive contacted my heritage several times and have had no reply. Ive searched the web trying to find a solution and still not managed to sort it.
Ive tried removing it and then reinstalling also tried removing and downloading to a different area in my computer and still no joy.
Im now getting quite upset and anoyed as this has all my hard work and information on. If i cant get the info out ive lost a years worth of work.
Ive been using it for nearly a year and have never had a problem till now!!!
I saved my info and closed the tree down as usual last weekend and now can no longer open it back up.
When i try it gets to 40% and i get this message
"this application has requested the runtime to terminate in an unusual way please contact the support team"
Ive contacted my heritage several times and have had no reply. Ive searched the web trying to find a solution and still not managed to sort it.
Ive tried removing it and then reinstalling also tried removing and downloading to a different area in my computer and still no joy.
Im now getting quite upset and anoyed as this has all my hard work and information on. If i cant get the info out ive lost a years worth of work.
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