Computer not recognising printer is online.

[Bee]

Any experts around? My printer was telling me the waste ink was full. I've found the sequence of buttons to press etc to over-ride this - eventually - but now when I try to print out a m/s doc the computer says the printer is offline.

I've reset it to 'use printer online' and gone through all the troubleshooter options, but it still won't print from the computer. :( It will copy ok, but I'm stumped with regard to the computer not recognising it.

Any ideas??

Bee.

[WendyPusey]

Silly question, but have you checked to make sure all plugs are connected correctly? Maybe something has worked loose!

[Bee]

Yes, 'silly question' indeed - but directed to a very silly person!! :(

Thanks Wendy, you've saved my bacon.

How embarrassing!:o Like calling out the RAC when you've run out of petrol!

I could have saved myself hours of my life, if I'd checked the basics!

*Sigh*

Bee.

[WendyPusey]

Glad you got it sorted.

[KiteRunner]

I had that problem with our scanner many years ago, Bee!