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Firefox 3.0.6 & Ancestry

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  • Firefox 3.0.6 & Ancestry

    Is anyone else experiencing problems with Ancestry Trees and Firefox 3.0.6?
    I am currently working on a Tree, and it shows the name of the person but not their parents, spouse or children. It worked fine before the update installed. Just wondered if anyone else if having problems or if it's just me?

    It still works fine on IE, so it's not the tree.
    Tracy

  • #2
    Firefox +Ancestry tree seems to be working OK for me.
    Elaine







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    • #3
      Ok, thanks Elaine.
      Wonder what I've done wrong then... lol
      Tracy

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      • #4
        I had an impending Java update!
        Once installed and refreshed, everything is now back where it should be

        Problem solved!
        Tracy

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        • #5
          Hi Orangeblossom

          I am using Firefox 3.0.5 on Linux and had exactly the same problem as you.

          My fix was click Edit > Preferences > Advanced > Network then click on Clear now to the right of Offline storage , log out , close Firefox then restart and log in to Ancestry and all was back to normal.

          I reckon its those gremlins getting into the phone lines .

          Ken

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          • #6
            Ken, thank you. I had a different problem with the Ancestry Hints not working. I followed your instructions (well, slightly altered instructions: go to Tools -> Options -> Advanced -> Network then Clear Now) and it is working fine

            Definitely must be Gremlins! (Though not in the phone line - I'm on Virgin Media lol)
            Tracy

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