Help I've got a problem with FTM 2008

[LangleyValeSue]

*****sorted now thank you*****

I'm not sure whether this should be on the Computer Problem thread or this one.

I loaded FTM 2008 onto my PC three days ago, after having it for about 5 months! I've never used FTM before. I decided to copy my tree from GR onto it, add a bit, then upload it onto this site. All OK.

Yesterday I added some more info onto FTM and saved it as I did before (backed it up into a file in My Documents). Now when I try to open it I get the error message Family Tree Maker 2008 has encountered a problem and needs to close. We are sorry for the inconvenience.

This happens if I try the shortcut on my desktop and the programme from Program Files. Is there anything I can do or have I lost it all?

[WendyPusey]

Don't know what the problem is but you could try un-installing it and re-installing it. Your file will still be there if you backed it up. If you have a gedcom of your tree, you will be able to open that in any family tree program.

[LangleyValeSue]

Thanks Wendy. I'll try uninstalling then reinstalling.

I do have a Gedcom of my tree, but it wants to open with FTM. I don't know how to open it with another family tree program. I do also have PAF 5, can I open the Gedcom with that even though it is saved in FTM?

Sorry, my brain seems to have frozen today and it's probably a silly question.

[WendyPusey]

You should be able to Import the Gedcom into any program. Look in the Menu of PAF 5 and see if there is an "Import gedcom" option.

[LangleyValeSue]

Thank you Wendy. I've imported the Gedcom into PAF, but it won't let me do the latest one. Maybe I did something wrong when I saved it. Oh well, I've only lost 3 or 4 people so it shouldn't take me long to put them back.

Thanks again, I'm just going to try uninstalling and reinstalling FTM now.

Sorted I went to uninstall and it asked if I wanted to do a repair when prompted, so I did. It seems to have resolved the problem now.

[Genealogy Printers]

Right click on the gedcom file icon and from the list select "Open With" you can then choose which program to open the gedcom with.