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UK info disk installation problem

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  • UK info disk installation problem

    I have been trying to install the UK info disc 2004 but it isn't going in correctly. I have used it before in my last laptop with success.
    Unfortunately I didn't make a note of the first problem box that came up, except that it said something like - it couldn't install into the c drive as .............was already being used by .....................
    Anyway, I get to the stage of re booting, then putting the Data disk in and, although the page finally comes up, the search won't work and a box keeps coming up saying UKID - Network reply from netwrok driver is bad
    Any suggestions please?
    Chrissie passed away in January 2020.
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