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Ancestry Techinical Problem

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  • Ancestry Techinical Problem

    I have Ancestry World Subscription but am having trouble accessing some images.

    I am trying to view WW1 Draft Cards but just get 'Error processing Image.

    Can anyone help please?

    Linda
    Last edited by Loopy Linda in La La Land; 20-10-08, 18:36.

  • #2
    That message usually indicates a problem at Ancestry's end.

    I would email them and try to get them to sort it out.

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    • #3
      Thanks Margaret

      I'll do that now

      Linda

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      • #4
        If I've had that its been because I've been using "Standard quality images". If you click on the Options box and then change the Image compression to "High-qualty images" it may work

        Jackie
        Jackie

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