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Help please printer queue deletion

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  • Help please printer queue deletion

    I've got a document in the print queue - won't print, don't know why. When I press the printer icon I get a screen which tells me it is deleting it. But it hasn't deleted it. How can I get rid of it?
    ~ with love from Little Nell~
    Chowns, Dunt, Emms, Mealing, Purvey & Smoothy

  • #2
    Is the printer switched on? Mine won't delete documents if it's switched off.

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    • #3
      Yes, printer is on. It's not the printer, its the blinking lap top.
      ~ with love from Little Nell~
      Chowns, Dunt, Emms, Mealing, Purvey & Smoothy

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      • #4
        Can you do it from the Task Manager? Not sure if that'll bring up the printer.

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        • #5
          How do I do that Mary - I'm a total tech virgin.
          ~ with love from Little Nell~
          Chowns, Dunt, Emms, Mealing, Purvey & Smoothy

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          • #6
            Hi Nell to call up Task Manager- on the lower blue section at the bottom of the screen in a clear space right click mouse

            Have you tried switching printer off?
            Last edited by James; 16-10-08, 17:58.

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            • #7
              Nope. Will do.
              ~ with love from Little Nell~
              Chowns, Dunt, Emms, Mealing, Purvey & Smoothy

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              • #8
                All sorted now, thanks

                I turned off printer and computer. Turned them back on and it printed the document, no problems.
                ~ with love from Little Nell~
                Chowns, Dunt, Emms, Mealing, Purvey & Smoothy

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                • #9
                  ctrl alt del press alltogether then cancle one by one.brenda xxx

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