Exporting a descendant tree on FTM 2006 - problem

[Margaret in Burton]

I am trying to export a descendant tree to send to a relative who won't have a tree program on their computer.

The only option my 2006 FTM gives me is to acrobat pdf.

This won't work and keeps closing the program down. This is a screenshot of what I get.

[WendyPusey]

I usually export it as a Gedcom.

Go to File/Export File/CopyExport individuals in descendant tree.

Don't use the pdf one so can't help.

[Margaret in Burton]

Wendy

It isnt giving me that option. All I get is to export to pdf. Everything else is greyed out.

Don't want to do gedcom as it has photos in, plus person I want to sent it to wouldn't be able to open it.

[WendyPusey]

Its in Export File not Export Descendants Tree.

[Margaret in Burton]

Its in Export File not Export Descendants Tree.

I know, that works if I want to send all or part of my tree.

It is all greyed out on the tree I want to send, export file and export descendants tree except for pdf.

I have created a tree, just with a few names on. 5 generations and not many on them. I am trying to export that tree so that the person I want to send it to can read it.

Think I am going to give up

[Elaine ..Spain]

Margaret - are you on Vista?

This may sound odd but bear with me!!
Go to Control Panel and select Printers - have you got one there that says Family Tree Maker printer?

[Margaret in Burton]

You know Elaine I think I have had a problem like this before on XP.

Yes, I am on Vista.

I don't have the FTM printer in control panel.

All I have is my epson printer

Microsoft XPS Document writer and Send to Onenote 2007

I have no idea what the second two are.

[Elaine ..Spain]

Right - I think it is because you haven't got a Family Tree Printer driver listed that you are having this problem.

Go to the following page and follow the instructions in point no. 1 under the heading "If the Family Tree Maker Printer is not installed"
Answer

[Elaine ..Spain]

Margaret - in case you haven't found the file you need it appears to be under
C:/Program Files / Family Tree Maker 2006 /

[Margaret in Burton]

Mmmmmm looked at that. I tried to install the Amyuni Document Converter and got a message that it wasn't compatible with the type of Windows I was using.

I'm wondering if I installed the patch for FTM and Vista properly.

Can you give me a link to it Elaine?

[Margaret in Burton]

It's OK I found the patch

[Elaine ..Spain]

Vista patch
Answer

Important - when you are installing it make sure it is installed into the Family Tree Maker folder.

[Margaret in Burton]

No still not working. I have checked that the patch was installed properly and I still havent got FTM printer in the control panel

As I very rarely want to do anything like I am trying to do at the moment I am wondering if its wirth the bother

[Margaret in Burton]

Vista patch
Answer

Important - when you are installing it make sure it is installed into the Family Tree Maker folder.

Just tried to double check on that and it says I don't have permission to save in this folder and to contact the administrator to obtain permission

now even more

[Elaine ..Spain]

Can you right click on the file and open as Administrator?

[Elaine ..Spain]

Margaret, why not post a query on the FTM Help forum
Family Tree Maker Error Messages and Display Problems Forum

There is a resident expert, Russ Worthington, who is very good and will talk you through things stage by stage. I am sure it is something to do with not having the FTM printer.

[Margaret in Burton]

Can you right click on the file and open as Administrator?

Tried that Elaine, still says I don't have permission

[Margaret in Burton]

Margaret, why not post a query on the FTM Help forum
Family Tree Maker Error Messages and Display Problems Forum

There is a resident expert, Russ Worthington, who is very good and will talk you through things stage by stage. I am sure it is something to do with not having the FTM printer.

Yes I will do that tomorrow. Expecting visitors anytime now.

Thank you for your help, you seem to be helping me a lot these days.

[Glen in Tinsel Knickers]

I completely missed the thread, (must have been in the wiki :D). I agree with Elaine that it's the default/installed printer settings that are causing the problem.

TBH i have the same problem and haven't tried to resolve it, mind you i still have unresolved issues with my homepage access and updates that have been ongoing for months and months too!!

[Margaret in Burton]

Would upgrading to a newer version of FTM solve the problem or are there still issues with FTM2008