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Help printing the Times online Archives, please

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  • Help printing the Times online Archives, please

    I cannot print them out (just get blank pages) - have tried saving them in every format that seems to be on offer and still can't do it!

    I don't think it can be our printer, as we replaced it recently and had the same problem with the old one.

    Any ideas please?

    Thanks
    Joan died in July 2020.

  • #2
    Joan, is it the new site that you're trying to print from, or the (old) Times Digital Archive one?
    KiteRunner

    Every five years or so I look back on my life and I have a good... laugh"
    (Indigo Girls, "Watershed")

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    • #3
      Hello Kite

      I don't know whether it is the old or new site that I am trying to print from :o

      I am using this link - Times Archive | Online Newspaper Archive of The Times from 1785-1985 - and when I print, I just get blocks of grey where the article should be :(

      Thanks
      Joan died in July 2020.

      Comment


      • #4
        That's the new site, Joan. It does say on their home page that they still have some "hitches" that they are working on fixing, and it says this in the FAQ's:

        I have tried to save and print an article but have got a blank page. Why is this happening?

        Unfortunately a number of the save/print images were lost during one stage of the Archive launch. We are in the process of restoring them, but it is proving to be a considerable task. Please accept our apologies for now; they should all be available shortly.


        Do you have access to the Gale database including Times Digital Archive via your local library? Because that is the "old" version that I was talking about and presumably printing from that site is o.k., although I haven't ever printed anything off from it so I don't know for sure.
        KiteRunner

        Every five years or so I look back on my life and I have a good... laugh"
        (Indigo Girls, "Watershed")

        Comment


        • #5
          Thanks Kite - my local library doesn't have access to Gale - but I think you are right - I'm sure I had no problems when the free trial was going on.
          Joan died in July 2020.

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          • #6
            Did you scroll down to the bottom of the page and click on "Save/Print" (I think that's what it says)? If you don't do that, it doesn't work.

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            • #7
              Thanks all - it's now sorted:D
              Joan died in July 2020.

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