Vista Lost Files

[Granny Lynne]

I have saved a couple of images from Ancestry to new folders I have created. As I saved, a message came up saying they were being saved to the Temporary folder for security reasons.
I assumed they would be easy to locate but I cannot find them; they are not in the new folders I created and I can't find the Temporary folder. :o
Can anyone advise please? Also is there a way to stop this happening?
Thanks in advance.

[WendyPusey]

Try looking here:-

C:\Users\<UserName>\AppData\Local\Temp

No idea how to stop it though.

[Granny Lynne]

Wendy
I have had a look and there are 3 temp files created yesterday with completely different names to what I called them (eg. DFA12C.tmp) but they will not open.
I will try the Computeractive Forum and see if anyone there can tell me how to solve this. Thanks for your help.

[Cloggie]

Hi Lynne,

This is an Internet Explorer 7 (IE7) issue in Vista. In IE7, towards the bottom right of the screen you'll see the little globe and Internet | Protected Mode: On (or Off). When Protected Mode is on, Ancestry census images download to a temporary file, after which they are virtually impossible to find. But if Protected Mode is switched off, you can just download the images to whatever folder you choose.

To switch it off, just double-click where it says Protected Mode at the bottom of the screen, and then untick the box next to Enable Protected Mode. You may need to close and restart Internet Explorer for the change to take effect.

If you like, you can just turn Protected Mode back on again once you have completed your download.

A little more about Protected Mode from the Microsoft site:

Internet Explorer Protected Mode helps protect users and their systems from malicious downloads by restricting where files can be saved without the users consent.

In Protected Mode, Internet Explorer 7 in Windows Vista cannot modify user or system files and settings without user consent. Protected Mode requires the user to confirm any activity that tries to put something on your machine or start another program. By ensuring the user consents to these kinds of actions, the likelihood of automated and/or unwanted software installation is reduced. This feature also makes you aware of what a website is trying to do, giving you a chance to stop it and take time to double check the trustworthiness of the website.
More info: Internet Explorer Protected Mode

[Granny Lynne]

Sarah
Thank you so much for your very helpful assistance. I will revisit the images on Ancestry and download them again with the Protected Mode Off.

[Margaret N]

Sarah,

Very useful information. I have made a note of it in my Vista file for future reference.

[Guest]

this happens to me a lot and it drives me nuts !!!

[Cloggie]

You're welcome! I'm happy to help. Although I think it was originally Grimsqueaker who found the solution.

[Jill on the A272]

Thanks, that was puzzling me too.