Could anyone tell me please - I have had an e-mail from Ancestry with a message from someone saying that they see I have XYZ in my tree and can I give them any more information about him. The only way that I can see to reply from the e-mail is to give him access to my tree!! Is there any other way of contacting him first please to find out why he wants to know?
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Hi Chrissie,
If you go into the ancestry site, you should be able to reply to the person via their ancestry name, without revealing any more than you want to. I remember doing it, but not how to get there. Will check it out and post again
Later
I think if you reply to the ancestry email, they will then contact the original person, you should be able to do it like an ordinary email. If they have revealed their real email address and not just their ancestry name, the email should go straight to them. I don't see why you should have to give access to your tree, I didn't. Unless they posted a comment on your tree, which means its public already.
DiDiane
Sydney Australia
Avatar: Reuben Edward Page and Lilly Mary Anne Dawson
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Thanks everyone for your replies.
Wendy - No, I haven't because I don't know how to do it on Ancestry.
Thanks Di - I will go and have a look on Ancestry and see if I can work out how to find him.
Mary - It quite clearly says on the e-mail that if I click on the link it will give him access to my treeChrissie passed away in January 2020.
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Many apologies everyone :o I have just reread it carefully and when I followed the link it just gives me the opportunity to give him access. I can also send a message.
My only excuse is that I have never had a contact on Ancestry before and had even forgotten that my tree was on there :oChrissie passed away in January 2020.
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Hi Margaret
Sorry - I shouldn't have started another thread but I thought that nobody would look at the old one as I had said it was sorted :o
I have tried clicking on the link and it will let me give them access to my tree (which I won't do until I know why) but, because I'm not subscribed at the moment, it won't let me send them a message. Every time I try it just tells me how to subscribe.Chrissie passed away in January 2020.
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Chrissie, have you tried just replying to the email the usual way? That's what I always do when I get those emails and it always works - except it doesn't let attachments through.KiteRunner
Every five years or so I look back on my life and I have a good... laugh" (Indigo Girls, "Watershed")
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All the ones I've had say this at the top, Chrissie, doesn't yours?
This message has been sent through the Ancestry connection service. Simply reply to this email to respond to (username) through the connection service.
Note: The connection service uses your Ancestry username to identify you and does not display your name or email address. If you would like to remain anonymous, be sure to remove any personal information that your email program may include in your reply.KiteRunner
Every five years or so I look back on my life and I have a good... laugh" (Indigo Girls, "Watershed")
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