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Zonealarm Help Please.

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  • Zonealarm Help Please.

    I have just put my computer on, Zonealarm usually asks me if i will accept internet access, google etc, but tonight it kept saying the Firewall was blocking me and i couldnt get on the internet. In the end i had to remove Zonealarm alltogether so i could get access

    If i download it again, will i still get the same problem

    Or any advice please to keep me safe. I have Free AVG and havent had any problems before.

    Thankyou ;)
    Jacky

  • #2
    Hi Jacky, you may want to read this:

    http://news.bbc.co.uk/2/hi/technology/7499260.stm

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    • #3
      Jacky, at 1:15pm bt internet announced that a new windows update had created a problem with zonealarm, to correct it you must get rid of update number KB951748.

      To do this go into windows explorer then to C:\Windows where you will see the uninstall numbers, find kb951748, double click on it and find the application file and double click, that should do it

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      • #4
        Thankyou, John and Pilgrim !!

        I have just got rid of the windows update by going through the add/remove programms - is this alright ?? If it is, can i now download the Zonealarm again please..........

        Sorry, i am not at all clever with computers.
        Jacky

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        • #5
          Jacky, you should be OK, give it a try

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          • #6
            Thanks Pilgrim,

            Would you have the link to do this please, i have just googled, but there are so many of them................what am i like :D
            Jacky

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            • #7
              Jacky, It would appear that their website is overloaded, not surpringly, I can only suggest that you try googling "free download zonealarm"

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              • #8
                Will keep trying that...........

                Many Thanks :D
                Jacky

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                • #9
                  Jacky, go to http:\\FileHippo.com - Download Free Software you need to download zonealarm 7.0.473.o

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                  • #10
                    Downloaded your link Pilgrim.

                    Feel safer now........

                    Many Thanks :D
                    Jacky

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                    • #11
                      I have the paid for zonealarm suite (though I got it free ) Apparently they have now sorted the problem.

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                      • #12
                        Heather they have not sorted it , I just got the updates again and the same thing happened no internet access , I had to do a system restore again.

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